Privacy Policy

When you use our services, we process your personal data as our customer. We have prepared this Privacy Policy ('Policy') to inform you about the methods used to handle your personal data. In this Privacy Policy, you will find information regarding the following:
  • What information we collect about you and why.
  • How we use that information.
  • What your rights are regarding your personal information and how to exercise them with us.

What information we collect about you and why

If you are an individual, you will fill in the personal data required for the provision of the service and for the conclusion of the contract at the beginning of the provision of the service. You will fill in your full name, contact information (email, telephone), address, Internet Protocol address (IP address), and possibly your date of birth and bank account number.
You have the right not to provide your personal data, but without providing your personal data, we cannot provide the services you request. By registering your email address on the registration page or by creating a profile on the PropTradar website, you agree to receive commercial communications. In this way, we will be able to send you information about interesting news or events, special tips and solutions, or about current conferences, lectures, workshops, projects, etc.

How we use that information

The personal data you provide to us is primarily used to provide the expected services with the highest possible quality – this is the provision of information about customer service, marketing services, billing related to it and the fulfillment of our obligations.
We store your personal data in our encrypted database. By submitting or providing your personal information to us, you agree to enter into a contract with us. During the term of the contract, we need to continue to process and use your personal information.
The contract may be terminated if you fail to comply with a series of initial processes (challenge stage, verification stage, payment of verification fees) or you personally request termination of the contract with us. After the expiration of the contract period, we will retain your personal data for the next 5 years in case of objections and/or disputes (i.e. for the entire general limitation period, after which it is no longer effective to bring an action to court, extended by the period necessary before you or we are notified by the court of the actual action being brought).
During these five years, we will only retain personal information that is necessary for your or our defense in the event of litigation. After this period, your personal information will be completely deleted from our database unless you use our services again or unless it is necessary in certain cases for reasons of specific legal orders.

Commercial Communications

In order to provide any service, we will politely ask for your consent to receive commercial communications. Through commercial communications, we would like to inform you about our services, our exciting challenge programs, and upcoming developments. Each email message sent will be labeled as a commercial communication and each will contain a link for you to unsubscribe from receiving commercial communications. We may use third party services to send you commercial emails (marketing agencies), to run our website (other companies in our group), to provide our services (hosting, cloud service, payment system operators, financial institutions, providers of customer support tools, IT companies and system administrators, etc), which will result in your personal data being shared with affiliated companies and/or partners.
Certain third parties collect personal data for their own purposes as controllers. In such cases, their own rules for processing personal data will apply.

Your Rights

Right to disclosure and right to correction You may ask us at any time in the future by sending a message to the email address [email protected] to confirm whether your personal data is being processed or not.
If your data is being processed by us, we may also inform you at your own request outside the information provided in this Privacy Policy about any third parties to whom your data has been or will be provided, and if we did not obtain your personal data from you, you are entitled to all information available to us about where we obtained your personal information from.
If we handle your personal information inaccurately, you can notify us by sending a message to the email address [email protected] and we will promptly correct the inaccurate personal data.
If you register on our website, you will have the opportunity to correct your personal information yourself by editing your profile. If you wish to add some personal data that you have not provided before and such personal data is necessary to ensure our services, simply fill in the personal data in the appropriate place completely once again.
If we process your personal data based on our legitimate interests, you have the right to object to such processing by sending a message to [email protected].
If you make such an objection, we will not be able to process your personal data until we demonstrate that we have serious legitimate grounds for the processing and that these grounds outweigh your interests, rights and freedoms or the exercise or defense of your legal claims.
If we process your personal data for direct marketing purposes (e.g. for the purpose of sending you commercial communications), you can object to such processing at the email address mentioned above. After making such an objection, we will no longer process this data for direct marketing purposes.
You have the right to reduce the processing of your personal data, including its deletion: If you inform us that the personal data we collect is inaccurate until its accuracy is verified.
If the processing of your personal data is unlawful and you request its restriction instead of deletion at the email address [email protected]. If we actually no longer need your personal data to provide our services, but you will need it to determine the exercise or defense of legal claims. If you object to the processing in accordance with the paragraph above, until we determine whether our reasons for processing outweigh your interests.
Right to be forgotten (right to erasure of personal data) If you find that we are processing your personal information: Despite the fact that its processing is no longer necessary for the purposes for which it was collected. When you have withdrawn your consent to its processing and at the same time, there is no further reason for its processing (of course, only in cases where we process your personal information based on your consent).
If you object in accordance with the paragraph above and we cannot demonstrate reasonable grounds for its processing that would outweigh your interests, rights and freedoms, or the exercise or defense of your legal claims. Without authorization. You have the right for us to erase the processed personal data without undue delay after notification of that fact by a message to the email address [email protected]. We cannot erase your data even at your request if the processing is necessary for the exercise of the right to freedom of expression and information, to fulfill some of our legal obligations, or for the performance of tasks carried out in the public interest, or for the determination, exercise and/or defense of our legal claims.
Right to provision of data in machine-readable form If you notify us by sending a message to the email address [email protected] requesting us to provide your personal data as processed by us, we will send it to you in a commonly used, structured and machine-readable format (e.g., CSV, JSON or another commonly used structured, machine-readable format), if we process such data. If you ask us to transfer your personal data to another personal data administrator, we are obliged to do so but only if we have already processed it in this way. Right to withdraw consent to receive commercial communications at any time If you no longer wish to receive commercial communications, you may withdraw your consent to receive them at any time without giving any reason by clicking on the specified link that will be part of each commercial message, or by sending a message to the email address [email protected].